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OFFICIAL DOCUMENT – Updated January 2026

Terms & Conditions 30hp – A Complete Guide to Using the Platform

Please read this carefully before registering or using any services on the platform 30hp. By using our platform, you agree to comply with all terms and conditions stated herein.

Last Updated: 15 January 2026
18+
Minimum Age Requirement
RM20
Minimum Deposit
<5min
Withdrawal Processing Time
1
One Account Per User

Key Principles of Terms & Conditions 30hp

The six key pillars that form the agreement between you and the 30hp platform.

Member Eligibility

Only individuals aged 18 and above who are residing in Malaysia are eligible to register at 30hp. Each member is permitted one account only. Fraudulent registration or the provision of false information will result in immediate account termination.

Deposits & Withdrawals

All transactions on 30hp are conducted in Malaysian Ringgit (RM). The minimum deposit is RM20 and the minimum withdrawal is RM50. Funds are processed via Touch 'n Go, GrabPay, DuitNow, FPX, and other Malaysian payment methods – securely and instantly.

Bonus & Promotion Terms

All bonuses at 30hp are subject to wagering requirements that are clearly stated in each offer. Bonuses may not be withdrawn as cash until the wagering conditions have been fully met. Misuse of bonuses will result in cancellation.

Account Security

You are solely responsible for keeping your 30hp account login credentials secure. Never share your password with anyone. 30hp will never ask for your password through any communication channel. Report any suspicious activity to our support team immediately.

Responsible Gaming

30hp requires all members to play responsibly. Our platform provides deposit limits, loss limits, and self-exclusion options. Every member has the right to request support from our team if they feel their gaming habits are beginning to negatively impact their daily life.

Right to Amend Terms

30hp reserves the right to update these Terms & Conditions at any time. Members will be notified of any changes via their registered email or an in-platform notification at least 7 days before the changes take effect. Continued use of the platform constitutes acceptance of the updated terms.

Contents

This Terms & Conditions document constitutes a legally binding agreement between you ("Member" or "User") and 30hp ("Platform", "we", "us"). By registering an account, making a deposit, or using any of the services available on https://30hp.my, you confirm that you have read, understood, and fully agree to comply with all terms and conditions set out in this document. If you do not agree with any part of this document, please discontinue use of the platform 30hp immediately.

1

Introduction

30hp is an online casino platform providing internet gaming services to users in Malaysia. The platform offers a wide selection of games including video slots, Live Casino, table games, and other specialty games developed by leading international software providers.

These Terms & Conditions, together with the Privacy Policy and Responsible Gaming Policy ours, forming the entire agreement between 30hp and every member who uses this platform. These documents should be read together as one comprehensive agreement.

Platform 30hp is committed to providing a safe, fair, and responsible gaming environment for all members in Malaysia. We operate in accordance with international industry standards and place member trust and satisfaction at the heart of everything we do.

Important Note: These Terms & Conditions are written in Bahasa Malaysia as the primary language. In the event of any conflict between another language version (if available) and this Bahasa Malaysia version, the Bahasa Malaysia version shall prevail.

2

Eligibility & Registration

To register and use the services of 30hp, you must meet all of the following eligibility criteria:

  • Aged 18 years of age and above upon the date of registration. The 30hp platform does not permit underage individuals to access or use any of our gaming services.
  • Residing in or located in Malaysia at the time of using the platform.
  • Having the legal capacity to enter into a binding agreement.
  • Not appearing on any self-exclusion list or gaming ban issued by any relevant authority.
  • Register for personal use only — not on behalf of another person or business entity.

Upon registration, you are required to provide accurate, current, and complete information, including your full name, a valid Malaysian mobile number, and email address. 30hp reserves the right to request identity verification documents (such as a copy of your Malaysian identity card) at any stage for verification purposes.

Warning: Providing false information during registration is a serious breach of these Terms & Conditions and may result in immediate account termination and forfeiture of any remaining balance in that account.

3

Member Account

Each individual is permitted to hold only one (1) active account on the platform 30hp at any one time. Opening multiple accounts under the same individual – whether using different names, addresses, phone numbers, or payment methods – is strictly prohibited and constitutes fraud.

You are solely responsible for:

  • Keeping your account login credentials — including your username and password — confidential at all times.
  • All activity that takes place in your account, whether by you or any other party who gains access with or without your knowledge.
  • Notifying 30hp immediately if you suspect your account has been accessed by an unauthorised party.
  • Ensuring that your account information is always current and accurate.

30hp will not be held liable for any losses arising from unauthorised access to your account if you have failed to take reasonable security precautions.

Security Tips: Use a strong and unique password for your 30hp account. Enable two-factor authentication (2FA) where available. Never log in to your 30hp account over an unsecured public Wi-Fi network.

4

Deposits & Withdrawals

All financial transactions on the platform 30hp are conducted in Malaysian Ringgit (RM). Accepted deposit and withdrawal methods are as follows:

  • E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
  • Instant Transfer: DuitNow
  • Online Banking: Maybank2u, CIMB Clicks, FPX (Financial Process Exchange)

Deposit Limit:

  • Minimum deposit: RM20 every transaction
  • Daily deposit limits are subject to the member's account level (configurable in account settings)
  • Deposits are typically credited to your account within seconds of bank confirmation

Withdrawal Limit:

  • Minimum withdrawal: RM50 every transaction
  • Maximum daily withdrawal: RM50,000 (standard members); higher limits apply for VIP members
  • Withdrawals are processed in under 5 minutes for members who have completed full identity verification
  • Withdrawals must be made to the same account or e-wallet used for the deposit

Anti-Money Laundering Policy: 30hp fully complies with Malaysia's Anti-Money Laundering laws. We reserve the right to request supporting documentation for any transaction deemed unusual and may place withdrawals on hold pending investigation. Any funds found to be linked to unlawful activity will be reported to the relevant authorities.

5

Bonus & Promotions

Platform 30hp offers a wide range of bonuses and promotions to both new and existing members. All bonuses are subject to the following conditions:

Wagering Requirement:

  • RM100 welcome bonus (for first deposits of RM50 and above): A 30x wagering requirement on the bonus amount applies before any withdrawal is permitted.
  • Weekly deposit bonus: Wagering requirements as stated in the respective promotional terms.
  • Free Spins: Winnings from Free Spins are subject to a 20x wagering requirement.

Additional Bonus Terms:

  • Each member is entitled to claim the welcome bonus once only.
  • Bonuses cannot be transferred between accounts.
  • The maximum bonus value eligible for withdrawal is as stated in each individual offer.
  • 30hp reserves the right to void bonuses and associated winnings if abuse or an attempt to manipulate the bonus system is detected.
  • Wagering requirements must be met within 30 days of the bonus being credited, after which the bonus will automatically expire.

30hp Bonus Tips: Always read the terms of each promotion carefully before claiming. Wagering contribution rates may vary by game type – for example, bets on slots may contribute 100% towards the wagering requirement, while bets on table games may contribute only 10%.

6

Game Rules

All games offered on the platform 30hp has its own rules displayed within the game interface. Members are responsible for understanding the rules of each game before placing a bet.

General rules that apply to all games at 30hp:

  • All game outcomes are determined by an independently audited Random Number Generator (RNG), or in the case of Live Casino, by real dealers operating under standard game rules.
  • Confirmed bets are final and cannot be cancelled once a round or hand has begun.
  • In the event of a technical disruption during gameplay, 30hp will use server records to determine a fair outcome. If a result cannot be determined, the wager will be returned in full to the member.
  • The return-to-player (RTP) rate for each game is displayed within the game information and may vary depending on the game version and provider.
  • Minimum and maximum bet limits for each game are as displayed within the game interface.
7

Member Conduct

All members 30hp are expected to conduct themselves with full respect and integrity while using the platform. The following activities are strictly prohibited:

  • Using any software, bots, automation, or other technical means to manipulate games or gain an unfair advantage.
  • Colluding with other members to cheat in games (collusion).
  • Managing your account 30hp on behalf of another person (proxy).
  • Using your account for money laundering or any other illegal activities.
  • Spreading false information or defamatory content about 30hp in any medium.
  • Attempting to access restricted areas of the platform or interfering with our security systems.
  • Using inappropriate language or behaviour in the platform's chat function.

30hp employs sophisticated fraud detection technology and works with software providers to identify and address any manipulation attempts. Violation of any of the above rules may result in account suspension or termination without notice and the seizure of all funds in the account.

8

Account Suspension & Termination

30hp reserves the right to suspend or terminate any member's account, with or without prior notice, in any of the following circumstances:

  • Breach of any section of these Terms & Conditions.
  • Suspected or confirmed fraudulent activity or money laundering.
  • Failure to complete the identity verification process within the stipulated timeframe.
  • Requests from Malaysian legal authorities.
  • A member requests self-exclusion for Responsible Gaming reasons.

Members may also request to close their own account at any time by contacting our support team 30hp. Prior to closure, all pending wagering requirements will be cancelled and any eligible balance (excluding any unwagered bonus funds) will be returned to the member via the original payment method.

9

Responsible Gaming

30hp takes our responsibility for the health and well-being of all members seriously. We believe gambling is a form of entertainment and should remain as such. To that end, we provide a range of tools and resources to help members stay in control:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings.
  • Loss Limit: Set a maximum loss limit for a given period to keep your spending in check.
  • Session Time Limit: Set session time limits to ensure you take regular breaks and avoid extended play.
  • Temporary Break: Choose to freeze your account for 24 hours, 7 days, or 30 days.
  • Self-Exclusion: Apply for a long-term self-exclusion (6 months to permanent) if you feel you need to stop playing altogether.

If you are concerned about your own gambling habits or those of someone you care about, please contact our support team 30hp or seek professional help. Visit the Responsible Gaming for more information and support resources.

Remember: Gaming should be a source of entertainment, not stress. Always set limits before you play and stick to them. Never gamble with money you cannot afford to lose.

10

Liability Limit

30hp shall not be liable for any loss or damage (direct, indirect, incidental, or consequential) arising from:

  • Service disruptions due to scheduled maintenance or circumstances beyond our control (force majeure).
  • Equipment failure or internet connectivity issues on the member's end.
  • Any game decisions made by the member.
  • Delays in transaction processing caused by third parties such as banks or e-wallet providers.
  • Unauthorised account access resulting from a member's failure to adequately protect their login credentials.

Notwithstanding anything contained in these Terms & Conditions, the maximum liability of 30hp to the member shall not exceed the total amount deposited by the member in the 30 days preceding the arising of the liability claim.

11

Privacy & Data Protection

The collection, use, storage, and protection of members' personal information are governed by the Privacy Policy 30hp which forms part of this agreement. 30hp complies fully with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of member data handling.

By registering at 30hp, you agree that we may:

  • Collecting and processing your personal information for the purposes of service delivery, identity verification, and legal compliance.
  • Sending promotional and service-related communications via email, SMS, or in-platform notifications (you may unsubscribe at any time).
  • Sharing necessary data with third-party service providers involved in platform operations, subject to strict confidentiality agreements.

We will not sell your personal information to any third party for marketing purposes.

12

Terms & Conditions Amendments

30hp reserves the right to update, amend, or replace any part of these Terms & Conditions at any time in response to operational needs, legal changes, or industry developments.

Members will be notified of any material changes through:

  • A notice prominently displayed on the platform's main page 30hp.
  • A notification email sent to the member's registered email address.
  • In-platform notification upon your next login.

Amendments will take effect no less than 7 days after notice has been given, except where immediate changes are required for legal or security reasons. Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated terms.

13

Contact Us

Should you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the service 30hp, please reach out to our team through the following channels:

  • Live Chat: Available 24/7 directly within the 30hp platform – the fastest way to get immediate assistance.
  • Email: [email protected] — for written enquiries requiring documentation or detailed explanation.
  • WhatsApp: Our official WhatsApp number is available on the platform's support page.

Support team 30hp fluent in Bahasa Malaysia are available to assist you every day, 24 hours a day. We aim to respond to all enquiries in under 2 minutes via live chat and within 24 hours for email enquiries.

Formal Complaints: If you are not satisfied with our support team's response, you may escalate your complaint to management 30hp via email with the subject line "Official Complaint". We are committed to resolving every complaint fairly and transparently within 5 business days.

This document is the latest version of the Terms & Conditions 30hp. Last updated: 15 January 2026. Previous versions are no longer applicable and are fully superseded by this document.

Understanding 30hp's Terms & Conditions – A Simple Guide for Malaysian Members

We all know the feeling – faced with a long document full of dense legal language, the first instinct is to scroll straight to the bottom and click "I Agree" without reading a single word. However, in the context of an online casino platform like 30hp, understanding the Terms & Conditions you agree to is genuinely in your best interest – it protects your rights as a member and ensures you know exactly what is and isn't permitted on this platform.

At 30hp, we have deliberately written our Terms & Conditions in plain, easy-to-understand language because we believe transparency is the foundation of trust. Dishonest online casino platforms typically use terms that are intentionally vague or written in technical language that is hard to follow – we do the opposite. Every rule we set has a reasonable basis, and we are happy to explain the reasoning behind any of them to any member who asks.

Why the Minimum Age of 18 Matters

The minimum age requirement of 18 on the platform 30hp is an absolute obligation with no exceptions. This is not merely a rule for legal compliance – it is our moral commitment to ensuring that online gaming does not reach those who are not yet psychologically or financially mature enough to make responsible decisions about their gaming habits. Should we find that any account is held by an underage individual, the account will be terminated immediately and all funds will be surrendered to the relevant authorities in accordance with applicable Malaysian law.

One Account Policy – Fair for Everyone

One account per person policy enforced by 30hp is to ensure fairness for all members. Imagine if someone could open 10 different accounts and claim a RM100 bonus on each — this is not only unfair to other members who play honestly, but it also undermines the entire platform ecosystem, which depends on integrity to operate. Our advanced detection system can identify multiple accounts based on various indicators, including IP addresses, device information, and transaction patterns — so attempts to circumvent this policy rarely succeed.

Understanding Bonus Wagering Requirements

Wagering requirements are a concept that often confuses new players. Let's break it down with a simple example: if you receive a RM100 bonus with a 30x wagering requirement, it means you need to place bets totalling RM100 × 30 = RM3,000 before the bonus balance can be withdrawn. This does not mean you need to lose RM3,000 — every ringgit you wager, whether you win or lose, counts towards the wagering requirement. On the 30hp, you can monitor your wagering requirement progress in real time under the Account section.

Wagering requirements are not an arbitrary platform invention – they are a mechanism that ensures bonuses are used for their intended purpose: giving players the chance to explore our platform and games with additional funds. Without wagering requirements, someone could deposit RM50, claim a RM100 bonus, and immediately withdraw RM150 without playing a single game – which is clearly not the intent of any promotion. 30hp sets competitive and transparent wagering requirements, and we always display these terms clearly in every promotional offer.

Malaysian Payment Methods We Support

One of the things we take great pride in at 30hp reflects our full commitment to supporting Malaysia's digital payment ecosystem. From Touch 'n Go eWallet — already an integral part of everyday Malaysian life, used to pay tolls, shop at stores, and now to fund online casino accounts — to GrabPay, Boost, ShopeePay, DuitNow, and online banking via Maybank2u, CIMB Clicks, and FPX. We do not support foreign payment methods that are irrelevant to Malaysian users, because this platform is built for you and the payment methods you use every day.

The policy of returning withdrawals to the same method used for deposits is a security measure that protects you against money laundering and ensures your funds are returned to the correct destination. This is standard industry practice, also followed by mainstream financial institutions.

30hp's Commitment to Transparency

Reading these Terms & Conditions carefully is the best way to start your relationship with 30hp. Our platform is built on a foundation of trust, and that trust begins with full transparency about how we operate, what we expect from our members, and what members can expect from us. If you have any questions about any part of these terms after reading them, our support team 30hp ready to help you understand them in greater depth.

These Terms & Conditions, while lengthy, are ultimately a document designed to protect your interests just as much as ours. They establish a safe, fair, and responsible environment for everyone involved. Play with complete confidence at 30hp – because here, the rules are clear, fair, and consistently upheld by all parties.

FAQ – 30hp Terms & Conditions

Quick answers to the most frequently asked questions about our platform's terms of use.

Depending on the severity of the violation, 30hp may take appropriate action including: an official warning, temporary account suspension, forfeiture of related bonuses and winnings, or permanent account termination. In cases involving fraud or illegal activity, 30hp reserves the right to report the matter to the relevant Malaysian authorities and seize all funds in the account. We always strive to be fair in every decision we make, and members have the right to appeal any action taken against their account through 30hp's official complaints channel.

This depends on the reason your first account was closed. If the account was closed at your own request for a break or gaming management purposes, you may contact the 30hp support team to discuss reopening your account or creating a new one after the designated period. However, if the account was terminated due to a terms violation (fraud, multiple accounts, bonus abuse), you will not be permitted to open a new account at 30hp. Any attempt to do so will be treated as an additional violation. If the account was closed due to a Responsible Gaming self-exclusion, the exclusion period must first expire and you must undergo a re-evaluation process before your account can be reactivated.

30hp will notify members of any material amendments to the Terms & Conditions through several channels: a notice displayed prominently on the platform's main page, a notification email to your registered address, and an alert upon your next login. The last updated date is also always shown at the top of this document so you can easily tell whether you are reading the latest version. We recommend reviewing the Terms & Conditions page once a month as a best practice. Non-material changes (such as editorial revisions or spelling corrections) may not be accompanied by a formal notice, but the last updated date will still be refreshed.

Yes — once the wagering requirement has been fully met, winnings derived from a bonus can be withdrawn just like regular winnings, subject to standard withdrawal limits and any identity verification process that may be required. However, some bonus offers carry a maximum withdrawal cap on winnings (for example, "maximum winnings from this bonus are 5x the bonus value" or up to a specified MYR limit). Such limits, where applicable, will be clearly stated in the terms of each promotion. You can track your wagering progress at any time under the "My Bonuses" or "My Account" section on the 30hp platform. If you have questions about the status of a specific bonus, our support team is ready to assist via live chat.

Ready to Get Started? Register with 30hp Today!

Now that you've reviewed our Terms & Conditions, join over 185,000 active 30hp members. Deposit RM50 or more and receive an automatic RM100 bonus – play with confidence!

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Your Privacy Policy & Data Protection at 30hp

These Terms & Conditions should be read together with the Privacy Policy and Responsible Gaming Policy ours. These three documents together form the complete agreement between you and 30hp. If you have any questions, contact us at [email protected] or via live chat within the platform.

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